Refunds & Cancellations

Refunds & Cancellations Policy (English)

1. Who you are buying from

1.1. Artie22 (the "Service") is provided by Artie Twenty Two LTD ("we", "us"). This policy forms part of our Terms of Service.

1.2. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Your purchase is also subject to Paddle's Buyer Terms and Refund Policy.

2. Refunds

2.1. You can request a full refund within 14 days of any payment, for any reason.

2.2. To request a refund, visit paddle.net and select "Request refund", or use the support link in the receipt email Paddle sent you. You can also email us at archie.support@autotailorai.com and we will help.

2.3. Refunds are processed by Paddle to your original payment method.

3. Cancelling your subscription

3.1. You can cancel your subscription at any time, using the "Manage subscription" link in your Paddle receipt email, at paddle.net, or by emailing us.

3.2. Cancellation takes effect at the end of your current billing period. You keep full access to the Service until then, and you will not be charged again.

4. Your legal rights

4.1. Nothing in this policy limits any right you have under applicable consumer protection law, including the Israeli Consumer Protection Law, 5741-1981.

5. Contact

Artie Twenty Two LTD
Address: Kibbutz Naan, Israel
Email: archie.support@autotailorai.com
Phone: +972 52-2232886

6. Miscellaneous

6.1. This policy is governed by Israeli law. Exclusive jurisdiction over any dispute shall be the competent courts in the Tel Aviv district.

6.2. If any provision of this policy is found invalid, the remaining provisions shall remain in full force and effect.

6.3. We may update this policy from time to time. An update does not reduce the refund rights that apply to a purchase already made.